Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.


Messages - MichaelM

Pages: 1 2 3 4 5 ... 24
31
Second Son / Re: Game Crashes After Spray Painting Billboard
« on: March 24, 2014, 11:19:22 AM »
1) Both
2) SCEE
3) Sometimes keep playing, sometimes not
4) I got freezes between billboard and the longhouse

Thanks! Keep the replies coming.

-MichaelM
QA Manager
Forum Moderator
Sucker Punch

32
Second Son / Re: Game Crashes After Spray Painting Billboard
« on: March 24, 2014, 10:50:41 AM »
For those of you who are seeing this crash could you take a moment and answer several questions for us? We're working on narrowing down the issue and the more info we get, the better.

1) Digital vs. Blu-Ray
2) Territory/build (SCEE/SCEA)
3) Did the AUDIO keep playing but the video froze?
4) If you repeat the process, does the video freeze at exactly the same moment each time, or is it inconsistent?

Thanks.

-MichaelM
QA Manager
Forum Moderator
Sucker Punch

33
I've forwarded the link to the video so that we can try to understand what is happening in this instance. Thank you very much for posting it. It'll be a big help.

-MichaelM
QA Manager
Forum Moderator
Sucker Punch

34
Second Son / Re: game crashes 30 seconds after launch
« on: March 23, 2014, 04:46:00 PM »
Afternoon everyone,

Can anyone link me to a video of this crash? We'd like to be able to see it so that we can debug the issue on our end. It'd be very helpful.

Thanks.

-MichaelM
QA Manager
Forum Moderator
Sucker Punch

35
Second Son / Re: Paper Trail Track Drone
« on: March 22, 2014, 10:13:03 PM »
yeah it's not working for me.  the paper trail design is a bit baffling.  they've released a very spotty viral campaign and it's SO FRUSTRATING.  it never works and when it does it is very confusing.  Finally they intend to stretch this out over six weeks which is kind of odd because a lot of people have finished the game already.  If it does indeed yield "Paper Power"  i won't have a campaign to use it on.

Evening everyone!

I'm hearing from the people that run the Paper Trail site that they have a fix for the drone issue that should go live tomorrow morning. It was isolated to a particular type of browser, not affecting all users, hence why it took a bit of time to track down. Should be working tomorrow though.

-MichaelM
QA Manager
Forum Moderator
Sucker Punch

36
Second Son / Re: inFAMOUS Paper Trail F.A.Q.
« on: March 22, 2014, 10:11:06 PM »
Site works great now but only thing is that drone picture doesn't do anything now.  Can't enter code.  Nothing pops up.  Many people at gamefaqs.com/gamespot are complaining about this.  I'm stuck at this drone myself.  Thanks for fixing rest of site tho.  Seems solid except for the drone.

Evening everyone!

I'm hearing from the people that run the Paper Trail site that they have a fix for the drone issue that should go live tomorrow morning. It was isolated to a particular type of browser, not affecting all users, hence why it took a bit of time to track down. Should be working tomorrow though.

-MichaelM
QA Manager
Forum Moderator
Sucker Punch

37
Second Son / Re: Second Son CE-34878-0 Issues
« on: March 22, 2014, 11:17:13 AM »
Glad to hear that the issue has been sorted out.

-MichaelM
QA Manager
Forum Moderator
Sucker Punch

38
Second Son / Re: What Happen To The 4 Exclusive In-Game Vests?
« on: March 22, 2014, 11:10:16 AM »
Please contact Customer Service at Sony.

North America
https://support.us.playstation.com/app/answers/detail/a_id/5265/

Europe
http://faq.en.playstation.com/app/answers/detail/a_id/842/locale=en_GB

-MichaelM
QA Manager
Forum Moderator
Sucker Punch

39
Second Son / Re: Cole's Legacy Problem!!!
« on: March 22, 2014, 11:08:30 AM »
Please contact Customer Service at Sony.

North America
https://support.us.playstation.com/app/answers/detail/a_id/5265/

Europe
http://faq.en.playstation.com/app/answers/detail/a_id/842/locale=en_GB

-MichaelM
QA Manager
Forum Moderator
Sucker Punch

40
Second Son / Re: e-ffffffff error
« on: March 22, 2014, 11:07:00 AM »
Glad to hear that the issue has been sorted out.

-MichaelM
QA Manager
Forum Moderator
Sucker Punch

41
Second Son / Re: Flashing face pixel bug.
« on: March 22, 2014, 11:03:05 AM »
Happy to hear that the issue was eventually figured out. This one was stumping me yesterday when I was trying to troubleshoot it.

-MichaelM
QA Manager
Forum Moderator
Sucker Punch

42
Second Son / Re: Cole's Legacy DLC
« on: March 22, 2014, 10:59:47 AM »
Please contact Customer Service at Sony.

North America
https://support.us.playstation.com/app/answers/detail/a_id/5265/

Europe
http://faq.en.playstation.com/app/answers/detail/a_id/842/locale=en_GB

-MichaelM
QA Manager
Forum Moderator
Sucker Punch

43
Second Son / Re: Missing hat in collectors edition
« on: March 22, 2014, 10:58:18 AM »
Please contact Customer Service at Sony.

North America
https://support.us.playstation.com/app/answers/detail/a_id/5265/

Europe
http://faq.en.playstation.com/app/answers/detail/a_id/842/locale=en_GB

-MichaelM
QA Manager
Forum Moderator
Sucker Punch

44
Second Son / Re: Collector's Edition (Beanie Defect)
« on: March 22, 2014, 10:58:04 AM »
Please contact Customer Service at Sony.

North America
https://support.us.playstation.com/app/answers/detail/a_id/5265/

Europe
http://faq.en.playstation.com/app/answers/detail/a_id/842/locale=en_GB

-MichaelM
QA Manager
Forum Moderator
Sucker Punch

45
Second Son / Re: Second Son Announcement
« on: March 21, 2014, 05:50:10 PM »
Well, I just got my copy. Now I just need a PS4. lol

Thanks once again, Michael and all you other awesome people at Sucker Punch. This game is going to absolutely rock, I can feel it.

Enjoy it Organick! I'm going to log off now for the night and join the launch party that is happening about 3 feet outside of my office. I'll be back online tomorrow to assist with any issues however I can.

Enjoy the game everyone, see you tomorrow.

-MichaelM
QA Manager
Forum Moderator
Sucker Punch

Pages: 1 2 3 4 5 ... 24